At Uplift Live Confident Medicine, we value our clients' time and strive to provide the best possible service. To ensure the smooth operation of our practice and to accommodate the needs of all our clients, we have established the following cancellation policy:
We kindly request a minimum of 24 hours’ notice for the cancellation or rescheduling of appointments. Notice should be provided during our regular business hours, 8:30 AM–5:00 PM, by calling (209) 336-9339. If the phone goes to voicemail, please leave a message. Cancelling via social media is NOT an acceptable form of cancelling an appointment.
Cancellations made less than 24 hours before the scheduled appointment will be subject to a cancellation fee. Cancellations made less than 24 hours before a scheduled treatment/procedure will be subject to a charge of 25% of the scheduled procedure cost.
If a client fails to show up for a scheduled consultation appointment without any prior notice, a no-show fee of $50 will be applied. If a client fails to show up for a scheduled procedure/treatment without any prior notice, a no-show fee of 25% of the procedure/treatment will be applied.
Cancellation fees will be determined based on the type and duration of the scheduled appointment.
We understand that emergencies and unforeseen circumstances may arise. Please communicate with us as soon as possible, and we will do our best to accommodate your situation.
Clients are encouraged to reschedule appointments rather than cancel whenever possible. We will make every effort to find a new suitable appointment time.
Cancellation fees must be paid before scheduling any future appointments.
Repeated no-shows or excessive cancellations may result in limitations on future bookings.
This cancellation policy is subject to periodic review and may be updated at the discretion of Uplift Live Confident Medicine.
